Please ensure your photograph follows the exact specifications below, as required for your digital Citizen ID card:
Digital Photo Requirements
Your photo must be:
* clear and in focus
* in colour
* unaltered by computer software
* at least 600 pixels wide and 750 pixels tall
* at least 50KB and no more than 10MB
In addition, your photo must:
* contain no other objects or people
* be taken against a plain light-coloured background
* be in clear contrast to the background
* not have ‘red eye’
If you’re using a photo taken on your own device, include your head, shoulders and upper body.
Do not crop your photo – we will do that for you.
In your photo, you must:
* be facing forwards and looking straight at the camera
* have a plain expression and your mouth closed
* have your eyes open and visible
* not have hair in front of your eyes
* not have a head covering (unless it’s for religious or medical reasons)
* not have anything covering your face
* not have any shadows on your face or behind you
* Do not wear glasses unless absolutely necessary. * If you must wear glasses, they must not be sunglasses or tinted, and your eyes must not be covered by the frames, glare, reflection, or shadow.
Once your photo is approved, you’ll receive your final documents — including your official digital Citizen ID card and credentials.